5 Year Warranty
Rotationally Molded Plastic Spill Containment Products
For a period of five years from the date of purchase, if an UltraTech ROTATIONALLY MOLDED PLASTIC SPILL CONTAINMENT* PRODUCT proves defective in materials and workmanship during normal use by the purchaser of this product, UltraTech International, Inc. (“UltraTech”) will arrange for its replacement or repair. *This warranty does not apply to rotationally molded stormwater management or facility protection products. Please click here to see the list of products that are covered.
To receive repair or replacement, contact the distributor from which the product was originally purchased to initiate the process. All repairs and replacements must go through the distributor from which the product was purchased. If you are unable to determine the distributor you purchased from, please contact UltraTech customer service at 800-353-1611 or 904-292-1611. UltraTech reserves the right to require proof of purchase in conjunction with any such return.
This warranty does not apply to any products which have been subject to any misuse, including but not limited to products used with materials (primarily liquids) that are not recommended by the manufacturer in instructions furnished with the product or in published product descriptions; products which have been altered in any way by the user or used in a manner inconsistent with their intended use; products which have been subjected to severe treatment (excessive weight, exposure to severe weather, dropping, improper use and operation, misuse, etc.) not reasonably associated with “ordinary” usage.
This warranty is limited to the original owner or its direct assignee. The parties agree that the validity, operation and performance of this warranty and the rights of the parties hereunder shall be governed by and interpreted in accordance with the laws of the state of Florida, and the federal laws of the United States of America applicable therein (without regard to its or their choice or conflicts of laws principles), and the parties do expressly and irrevocably submit to the jurisdiction of courts of the Middle District of Florida with respect to any matter or claim, suit, action or proceeding arising under or related to this warranty.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE OR PURPOSE, AND THE IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. IN NO EVENT SHALL ULTRATECH BE LIABLE FOR ANY LOSS OF PROFITS OR ANY INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT OF ANY SUCH DEFECT IN MATERIAL OR WORKMANSHIP. IN NO EVENT, WHETHER FOR BREACH OF THIS LIMITED WARRANTY, NEGLIGENCE OR FOR ANY OTHER CAUSE, SHALL ULTRATECH BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, DAMAGE TO ANY OTHER PROPERTY OR FOR ANY INJURIES OR DAMAGES SUSTAINED BY ANY PERSON(S) OR ANY SPECIAL DAMAGES OF ANY KIND WHATSOEVER. NO REPRESENTATIVE, EMPLOYEE OR AGENT OF ULTRATECH, ITS DISTRIBUTOR OR ANY OTHER PERSON HAS AUTHORITY TO ASSUME OR BIND ULTRATECH FOR ANY ADDITIONAL LIABILITY OR RESPONSIBILITY IN CONNECTION WITH THE PRODUCT BEYOND THAT SET FORTH HEREIN, UNLESS SPECIFICALLY AUTHORIZED IN WRITING BY THE CEO OR PRESIDENT OF ULTRATECH.
When a warranty claim is being made, the party making the claim will need to provide sufficient information regarding the claim that will include, but not be limited to; photographic evidence, written statements regarding the claim, and contact details to allow follow-up. It is important the claimant does not dispose of the product in question until approved to do so by UltraTech in writing, to allow the warranty claim process to be properly followed and for UltraTech to inspect the defective product.
Can the Ultra-Twin IBC sump be taken apart for shipping/storage?
Each side has two removable grates. The sump, however, is one piece and cannot be disassembled.
Is the sump continuous or is it two separate compartments?
The 535-gallon sump is continuous. In other words, a spill from one side will eventually make its way over to the other side. There is no barrier to separate the two sides. It is important to note that chemicals stored on the Ultra-Twin IBC Spill Pallet must be compatible.
Why are there so many different options for bucket shelves?
Bucket shelves use bulkhead fittings to return any spilled contents back into the sump. The bulkhead fittings are installed at the factory prior to shipping the unit out so we need to know where bucket shelf(ves) will be located. A shelf may be added at a later date (after the unit has been received) but without the bulkhead fitting, any spillage will be “trapped” in the bottom of the shelf.
Can I move the Ultra-Twin IBC Spill Pallet with IBCs on top?
No. IBCs, tanks, totes, drums and other items must be removed from the pallet surface prior to moving it.
What is the size of the grating that each IBC sits on?
Each side of the Ultra-Twin IBC Spill Pallet has a usable surface that is 52″ x 52″. This surface comprised of two removable grates that are each 26″ x 52″.
Can the Ultra-Twin IBC Spill Pallet support an IBC that has pedestal posts for legs, or just flat bottom IBCs?
The pallet has an 8,000 lb. per side capacity. This is for uniformly distributed loads. An IBC that is supported by pedestal post or feet focuses all of its weight on those feet. If the dimensions of those feet are not large enough to properly displace the weight on the spill pallet’s grating, it could be an issue. As a precaution, steel plates (at least 12″ x 12″) can be used under the feet in order to more evenly distribute the weight over a greater area.
Can the Ultra-IBC Spill Pallet Plus support an IBC that has pedestal posts for legs, or just flat bottom IBCs?
The pallet has an 8,500 lb. capacity. This is for uniformly distributed loads. An IBC that is supported by pedestal post or feet focuses all of its weight on those feet. If the dimensions of those feet is not large enough to properly displace the weight on the spill pallet’s grating, it could be an issue. As a precaution, steel plates (at least 12″ x 12″) can be used under the feet in order to more evenly distribute the weight over a greater area.
What type of drain is used for these pallets?
The standard drain is a threaded hole in the sidewall with a ¾” polyethylene plug with NPT threads installed.
